Bucks, HP12 3AFT: 01494 526840
Trainer: Dr Chris Binns, Dr Sarah Annetts (tbc)
Programme Director: Dr Mark Reed
Tower House Surgery is a long-established practice situated on the west side of High Wycombe town centre. We serve a varied population of 10500, including people of many ethnic backgrounds and covering both leafy suburbia and some of the most deprived urban wards in Buckinghamshire. We have been rated Good in all areas by the CQC.
We have a clinical team of six experienced GP partners, three salaried GPs and two practice nurses, backed up by an excellent administrative team and an experienced Practice Manager. Tower House has been a training practice for many years and our ethos is to involve the whole practice in teaching and training, whether for medical students, GP registrars or new admin staff.
New Registrars have a two week induction period to meet the staff and learn about how practice systems work. They join in surgeries with all partners during this time and learning needs are identified. Through the year, there is a weekly morning tutorial plus protected time for a joint surgery, COTs/CBDs, ePortfolio work or personal study depending on specific needs.
Tower House has a ‘learning culture’ which includes clinical and educational meetings, with supportive discussion of difficult cases and significant/untoward events and complaints. We aim to promote an environment where all can share learning with each other and there is a complementarity of clinical and other skills within the team. We hope to maintain a relationship with the registrar where feedback is given freely and constructively: we want our registrars to feel well supported and comfortable to ask for help.
In terms of logistics, we use the EMIS computer system and the Patient Access app provides online facilities for our patients. The partners have 12-minute appointments as standard; the Registrars start at 30 minutes and move to 10-minutes by the end of ST3 in accordance with their needs for CSA etc. We offer some booked telephone appointments but we do not use extensive telephone triage. Out of hours training will be arranged via the local OOH provider.